I have a problem with my order / Can I return something to you?
Should you have any problems or queries regarding your order – please pop us an email to firstname.lastname@example.org and we will get back to you ASAP.
When will I receive my order?
We aim to process and post all orders within 2 to 3 working days.
We send the majority of our parcels via Royal Mail 2nd Class postage and they aim to have parcels delivered within 3 working days. You can choose to upgrade your postage to Royal Mail 1st Class which is usually delivered the following working day.
Do you have a bricks and mortar shop I can visit?
We are currently an online only shop. Whilst we are based in South Normanton, we are a home based business.
Can I have something extra to my order?
If you haven’t yet received an order confirming your order has been processed – Yes you can! Just place another order through the website and use code ‘combine’ at checkout, this will remove the cost of postage to save you paying twice.